Independent shops
Boutiques, surf shops, galleries, gift shops, farm shops and lifestyle retailers adding or improving online sales.
Shopify Retail and POS
One commerce system for the website and the shop floor.
Shopify POS connects in-person retail with a Shopify store. Products, customers, orders and stock can be managed across online sales, permanent shops, pop-ups and events.
Physical retailOnline storeConnected stockUK-wide setup
Who it is for
Retail businesses selling in more than one place.
Product brands with a showroom
Brands that sell directly online and also transact from a studio, visitor centre, brewery, distillery or factory shop.
Pop-ups and events
Businesses taking payments at markets, festivals, exhibitions and seasonal locations while using the same product catalogue.
Cornwall opportunity
Built for the way Cornish retail actually trades.
Tourism creates sharp seasonal demand and customers often discover a product in Cornwall before buying again online from elsewhere in the UK. A connected retail setup can preserve that relationship after the visit.
Coastal and surf retail
Serve local customers, visitors, online buyers and event sales from a shared catalogue.
Food and drink producers
Connect a shop, tasting room or visitor site with direct-to-consumer online ordering.
Galleries and makers
Keep customer and order records connected while selling from a gallery, studio or exhibition.
Visitor attractions
Sell merchandise on-site and online with clearer stock and sales reporting.
What can be configured
Retail setup based on real workflows.
Locations and stock
Define sales locations, inventory responsibilities, transfers and rules for online availability.
Staff access
Set appropriate staff roles and permissions for the selected Shopify and POS plans.
Hardware planning
Identify compatible card readers, tablets, barcode scanners, printers and cash drawers required by the operation.
Receipts and customer records
Configure receipt routes and establish how staff capture and use customer details lawfully.
Click and collect
Plan availability, notifications, collection instructions and staff handling.
Returns and exchanges
Define practical processes for purchases moving between online and physical channels.
Product and barcode structure
Prepare SKUs, barcodes, variants and product records for reliable staff use.
Training and testing
Run in-person transactions, refunds, discounts, receipt flows and end-of-day procedures before launch.
Shopify POS is designed primarily for retail. Restaurants, table service, kitchen routing and specialist hospitality operations may require a dedicated EPOS platform. Suitability is checked before it is recommended.
What you will need
Decisions, hardware and people.
A stock owner
Someone must decide where stock is held, who updates it and what happens when counts disagree.
A retail process
Opening, cash handling, discounts, refunds, exchanges, collections and daily close must be documented.
Suitable equipment
The client purchases compatible hardware and maintains the internet, power and operational environment.
Implementation
Configure. Rehearse. Train.
01
Review
Map locations, products, staff, stock and existing equipment.
02
Configure
Set up the approved POS structure and connected Shopify settings.
03
Rehearse
Test sales, receipts, discounts, returns, collections and offline contingencies.
04
Handover
Train responsible staff and issue an agreed launch checklist.
Questions
Before choosing Shopify POS.
Is POS included with every Shopify project?
No. Physical retail is a separate operational requirement and is only included when written into the proposal.
Who buys the hardware?
The client purchases and owns the approved equipment. Hardware compatibility and availability are confirmed before ordering.
Does all stock automatically become accurate?
The system can connect stock records, but accuracy still depends on receiving, counting, transfers, returns and staff processes.
Can it cover several shops?
Potentially, yes. Each location, plan cost, staff requirement and operational dependency must be assessed.
Discuss the requirement